download / install issues

[FDH]

Purchased BIAB, Windows-Pro earlier today. Watched download/install video, read through the applicable users guide section - nothing works.
Computer has sufficient RAM & memory, when trying manual download some files do, others don't and says insufficient memory. Contacted PG, tried several times with their tech, tried Avast, Edge & Chrome, all with same result.

Any suggestions?

Thanks, Fred

[Mick-7]

Purchased BIAB, Windows-Pro earlier today. Watched download/install video, read through the applicable users guide section - nothing works.
Computer has sufficient RAM & memory, when trying manual download some files do, others don't and says insufficient memory. Contacted PG, tried several times with their tech, tried Avast, Edge & Chrome, all with same result.

Any suggestions?

Thanks, Fred

Could your antivirus software be blocking the downloads? I'd suggest using a download manager to download the files....

From Google AI:
A download manager for Windows accelerates speeds by splitting files, handles broken downloads, and schedules tasks. The most popular options include: [1, 2]

• Free Download Manager (FDM): A highly recommended, open-source tool that handles large files, pauses broken downloads, and integrates seamlessly into browsers. It is also highly suggested by users on Reddit for its clean, ad-free interface. [1, 2, 3]
• Internet Download Manager (IDM): Widely considered the industry standard for speed acceleration, though it requires a paid license after a 30-day free trial. [1, 2]
• JDownloader 2: A powerful open-source choice highly suggested by Reddit for power users needing premium hosting integration, automated RAR extraction, and captcha bypasses. [1]