Got my 1991 Ibanez AF200 from music-go-round

**jzucker** · 12-23-2021, 03:50 PM

Originally Posted by wintermoon

I mean the stuff that looks like cream toothpaste

It's just polyurethane that has slightly lifted due to the cap coming loose. It's interesting that to the naked eye, it's not visible but somehow the side lighting that I shot the picture in highlights it.

**jzucker** · 12-29-2021, 12:22 AM

Still dickin' around with this. They finally sent me a label yesterday but the return address was set to my home address instead of going back to music go round. Finally got that straightened out and they scheduled a pickup for today but UPS never showed up. I'm guessing they just printed a label and never scheduled a pickup. Or maybe since they had the original return label going to my address, they scheduled the pickup for the store address in boston? No word back from music go round. What a disaster!

**tramline** · 12-29-2021, 12:36 AM

I’ve gotten some good deals from music go round in the past, but never experienced what I’d call good service from them. This thread is a bummer.

Sent from my iPhone using Tapatalk

**jzucker** · 12-29-2021, 12:40 PM

so after sticking around the house literally the whole day yesterday with UPS not showing up, I sent several emails to music-go-round which they never replied to. I called them and asked what was going on with the UPS pickup and the manager replies that he has 20 people waiting for him and the guy who handled the AF200 wasn't around.

I finally told him, "look, i've been very patient. You sent me a guitar with a broken case, a broken bridge piece, a pickup that didn't work, a broken neck heel and now you've got my money while all I have is a broken guitar and you can't take the time to get a UPS pickup going or give me a refund???"

He gave me an empty apology and said he'd have someone look into it.

**Cunamara** · 12-29-2021, 03:44 PM

Sheesh!

**jzucker** · 12-29-2021, 03:48 PM

Latest debacle. I called UPS to find out if the tracking number 1z7292vv9002367931 had a pickup associated with it. They told me:

1) No pickup was scheduled
2) Music-Go-Round had canceled the return label

**jzucker** · 12-29-2021, 04:16 PM

Unbelievable, music-go-round emailed me again saying the were sending me a new label. They resent the same canceled label as before.

**wintermoon** · 12-29-2021, 04:27 PM

maybe they should change their name to merry go round.

**jzucker** · 12-29-2021, 04:38 PM

lol, now they sent me a notification that a label had been printed for a return to them. Unfortunately, they did not send the label itself.

**jzucker** · 12-29-2021, 05:07 PM

now they can't figure out how to send me a pdf of the label so they printed it and sent me an out of focus cell phone picture of the label, poorly exposed and grey

**Cunamara** · 12-29-2021, 08:15 PM

This has become a comedy of errors written by Dante.

**jzucker** · 12-29-2021, 08:16 PM

Yep, they finally figured out how to send a PDF file but couldn't figure out how to get the UPS pickup to work so that'll be on me...

**vintagelove** · 12-29-2021, 09:44 PM

What a sh@tshow.

“But I taped it together for you" ranks among the lowliest excuses I've ever heard. Crazy...

**Cunamara** · 12-30-2021, 01:51 PM

So, they're incapable of using the phone and calling UPS to say "we have a package for you to pickup?" Or clicking a box on the UPS web site to schedule a pickup? Yikes! Earlier in the thread you called them a "reputable dealer," but clearly they've shot that to hell.

And right on, vintagelove. Mindboggling.

The obvious point here is that they just don't want the guitar back. Moral of the story to me is that I will never deal with a Music Go Round that I can't walk into in person.

**jzucker** · 12-30-2021, 02:16 PM

Originally Posted by Cunamara

So, they're incapable of using the phone and calling UPS to say "we have a package for you to pickup?" Or clicking a box on the UPS web site to schedule a pickup? Yikes! Earlier in the thread you called them a "reputable dealer," but clearly they've shot that to hell.

And right on, vintagelove. Mindboggling.

The obvious point here is that they just don't want the guitar back. Moral of the story to me is that I will never deal with a Music Go Round that I can't walk into in person.

well, considering their first 2 attempts at sending me a label involved taking a cell picture of a printout and then a cell picture of the screen, i'm not sure what else I can say!

**Gitfiddler** · 12-30-2021, 02:33 PM

Originally Posted by jzucker

well, considering their first 2 attempts at sending me a label involved taking a cell picture of a printout and then a cell picture of the screen, i'm not sure what else I can say!

Jack, maybe that Music Go Round store is staffed by a bunch of tech-challenged senior citizens.

**Mugnut** · 02-02-2022, 12:00 PM

Hi all! First post - been lurking here on and off for a while (and a ton recently as I'm digging back into jazz world for '22).

Anyway - I've been looking for an MIJ Ibanez jazz guitar, and played what I think is this particular guitar at a Music Go Round here in MA on Monday. Kind of surreal to go into a GC type joint and take down a fairly obscure MIJ jazz guitar.

As an update - the neck PU on this guitar still doesn't work. Salesguy told me "it was working when the last guy came through an played it - let me talk to our tech." I left my # and never heard anything back.

Google due diligence on older AF200's led me back here - and it looks like I was looking at the very guitar being discussed here. Hard to say without a thorough going over by a tech, a functioning neck PU, new strings and setup etc. whether this is a worthwhile project, so I'm going to take a pass.

Just wanted to pass along that info - and a quick thanks to you all as a resource, as this thread confirmed my suspicions that there are some issues on this one I just don't want to deal with.

**citizenk74** · 02-02-2022, 12:41 PM

Originally Posted by Mugnut

Hi all! First post - been lurking here on and off for a while (and a ton recently as I'm digging back into jazz world for '22).

Anyway - I've been looking for an MIJ Ibanez jazz guitar, and played what I think is this particular guitar at a Music Go Round here in MA on Monday. Kind of surreal to go into a GC type joint and take down a fairly obscure MIJ jazz guitar.

As an update - the neck PU on this guitar still doesn't work. Salesguy told me "it was working when the last guy came through an played it - let me talk to our tech." I left my # and never heard anything back.

Google due diligence on older AF200's led me back here - and it looks like I was looking at the very guitar being discussed here. Hard to say without a thorough going over by a tech, a functioning neck PU, new strings and setup etc. whether this is a worthwhile project, so I'm going to take a pass.

Just wanted to pass along that info - and a quick thanks to you all as a resource, as this thread confirmed my suspicions that there are some issues on this one I just don't want to deal with.