how long to wait before filing a dispute for non-receipt?

**whiskey02** · 09-20-2015, 07:52 PM

Originally Posted by GuyBoden

Maybe, Germany's transport system is a bit busy at the moment, especially since Angela Merkel has invited a few million friends over from Syria.

This post really makes you look like a complete A@@hole and an idiot. Please keep your politics to yourself because not one single person on this forum gives a shit about your views about anything outside of jazz guitar.

**Marty Grass** · 09-20-2015, 08:00 PM

Last year I shipped a guitar to Japan. Within an hour of dropping it off at the USPS office I realized I sent the wrong guitar. Now the post office was closed. I called their help line. They said they will stop it in Chicago and return it to me.

Oops. They didn't stop it, so off it went to Japan. They said no problem. Just have the guy in Japan refuse it, and I'll get it back.

Five days later he did refuse it. It took a full six months before I got the box back. There was no tracking. Every week or so I call the USPS help line. All they could say is that it isn't reported as missing. They told me that the USPS waits for a ship is filled before they return packages to the US.

In the end I lost some money and had suffered some anxiety. But now I am able to tell a story.

**Hammertone** · 09-20-2015, 08:04 PM

You sent the wrong guitar halfway around the world?
Bartender! I'll have whatever he's drinking!

**Nils** · 09-21-2015, 03:30 AM

"At any rate, monday will be 21 days and I'll probably file a dispute by EOB on monday if there is no movement in the tracking department. I can understand delays but no information is frustrating."

Jack, I'd say go ahead and file that dispute. No harm can come out of that. Good luck!

**GuyBoden** · 09-21-2015, 06:06 AM

Originally Posted by GuyBoden

Maybe, Germany's transport system is a bit busy at the moment, especially since Angela Merkel has invited a few million friends over from Syria.

Originally Posted by whiskey02

This post really makes you look like a complete A@@hole and an idiot. Please keep your politics to yourself because not one single person on this forum gives a shit about your views about anything outside of jazz guitar.

My post wasn't about politics, I'm making a pointed joke to the USA forum members who may not be aware that Europe, especially Germany, are very busy at the moment relocating war torn Syrian refugees, so I doubt shipping a guitar to the USA is a priority.

Just read my post properly and don't infer your own preconceived views. As far as I'm concerned it's "one world, one people", I have no interest in politics, but I'm hoping for more equality for all the people on the planet.

**jzucker** · 09-21-2015, 06:20 AM

Originally Posted by GuyBoden

My post wasn't about politics, I'm making a pointed joke to the USA forum members who may not be aware that Europe, especially Germany, are very busy at the moment relocating war torn Syrian refugees, so I doubt shipping a guitar to the USA is a priority.

Just read my post properly and don't infer your own preconceived views. As far as I'm concerned it's "one world, one people", I have no interest in politics, but I'm hoping for more equality for all the people on the planet.

Sorry but i doubt DHL has much to do with the politics of shipping a guitar to the USA. After 9/11 when the USA was very busy, once the flying ban was lifted, business commenced as usual. I doubt DHL in germany is just sitting around smoking cigarettes now that they are taking refugees into their country.

Besides, the guitar has apparently been stateside for 2 weeks. Just untrackable.

**GuyBoden** · 09-21-2015, 07:18 AM

Originally Posted by jzucker

Sorry but i doubt DHL has much to do with the politics of shipping a guitar to the USA. After 9/11 when the USA was very busy, once the flying ban was lifted, business commenced as usual. I doubt DHL in germany is just sitting around smoking cigarettes now that they are taking refugees into their country.

Besides, the guitar has apparently been stateside for 2 weeks. Just untrackable.

Sorry, I was in Turkey early last week, as you know Syria is next to Turkey on the global map, but I know that transport to Europe was chaotic.

**whiskey02** · 09-21-2015, 08:32 AM

I thought it strange that someone who's sig is a quote from Gandhi would create such a post. I accept your explanation with the caveat that you accept that how it was perceived was not comical. You made a poor joke with no malice intended and I misinterpreted it. Let's put the matter to rest and hope Jack gets his guitar asap.

**jzucker** · 09-21-2015, 08:47 AM

Update - tracking now shows the guitar is in the hands of USPS

**Max405** · 09-21-2015, 09:18 AM

That's great Jack.
I hope it goes smoothly from here.
JD

**GuyBoden** · 09-21-2015, 12:57 PM

Originally Posted by GuyBoden

Maybe, Germany's transport system is a bit busy at the moment, especially since Angela Merkel has invited a few million friends over from Syria.

Originally Posted by whiskey02

This post really makes you look like a complete A@@hole and an idiot. Please keep your politics to yourself because not one single person on this forum gives a shit about your views about anything outside of jazz guitar.

Originally Posted by whiskey02

I thought it strange that someone who's sig is a quote from Gandhi would create such a post. I accept your explanation with the caveat that you accept that how it was perceived was not comical. You made a poor joke with no malice intended and I misinterpreted it. Let's put the matter to rest and hope Jack gets his guitar asap.

Due to the unjustified, abusive, personal attack from you in your first post and then receiving no substantial, subsequent apology from you, I have decide to never post on this forum ever again.

**Hammertone** · 09-21-2015, 01:58 PM

Hey, this thread is about non-receipt of purchase, not non-receipt of humour.
I think you should not post until next weekend, instead. How about that?

**BigMikeinNJ** · 09-22-2015, 06:36 AM

Glad to hear your guitar is in the hands of USPS now Jack. Fingers crossed. At least the weather is relatively cooler than say last week, we're only going to be in the high 60s here in Jersey today, it was so nice out yesterday I spent the morning playing on my back porch and then front porch...

As for jokes poorly received. I've had my hissy fits here and swore I was gonna leave and never come back, and yet here I am. This is a nice group of gear crazy folks, you fit in. Take a few days off to smell the roses and live a little. You'll find you miss us old gear heads... I hope...

Mike

how long to wait before filing a dispute for non-receipt?-11986577_10153254732087239_2224140413162932507_n-jpg

how long to wait before filing a dispute for non-receipt?-11986577_10153254732087239_2224140413162932507_n-jpg

**whiskey02** · 09-22-2015, 10:46 AM

A quick lesson in comedy for you Guy: the guy who makes the poor joke, does not receive the apology. Have you ever heard the phrase "if you have to explain it, it's not funny"…this is a classic example. Please note that I did not request an apology from you, but simply that you accept that you made a bad joke, and I (publicly) accepted your explanation. I thought post #34 was pretty straight forward and left the matter resolved. I hate to think that this could drive you away from the forum as that serves no one. I cannot speak for anyone but myself but I would be willing to bet that if you would let this error remain resolved, everybody here would move forward, talking Ad nauseam about Jazz Guitar, and your input would be welcomed.

**Top of the Arch!** · 09-22-2015, 11:24 AM

Well at least you finally have an update! I had a situation last Dec. like yours. The guitar was tracked into the US and then nothing for two weeks. The guitar was delivered without any updates to the carriers site , it did show up as delivered about a week later so theres always hope. My carrier was EMS shipped from Japan. Hopefully it arrives safe and sound. Bob

**jzucker** · 09-22-2015, 01:47 PM

got the guitar yesterday. Both pickups were inside the body. Apparently they unscrewed the pickup adjustment screws and mounting rings looking for contraband and didn't think it was important to restore it back to its previous state.

GRRRR

**MaxTwang** · 09-22-2015, 02:23 PM

Glad the guitar made it to you; waiting while a guitar, especially an archtop, bounces around in shipping is nerve-wracking. In the 90's I wasn't home to sign for my Heritage Johnny Smith, UPS then sent it on a 2+ week journey around the country before attempting re-delivery (Pac. Northwest to Florida, then north up the east coast before coming back to the northwest).

any damage from the loose pu's?

**newsense** · 09-22-2015, 02:31 PM

Yeah - why would anyone go to all the trouble of importing a guitar from Germany unless there was something illegal inside it ?! Maybe some contraband TI Swings ?

**goldenwave77** · 09-22-2015, 03:00 PM

You know I'm awaiting delivery on a package all the way from Florida (to New York). Fed Ex was posting delay warnings due to the upcoming papal visit.

As someone who was raised a Catholic, I have a modicum of respect for the head of a large institution,that for better worse, has had a large role through history. But sometimes I wish he would just stay home in Rome and tend to his business there, without producing massive traffic delays and diversions.

Doesn't strike me as unreasonable that refugee airlifts might throw a monkey wrench into transport protocols.

**bmw2002** · 09-22-2015, 03:35 PM

Originally Posted by goldenwave77

You know I'm awaiting delivery on a package all the way from Florida (to New York). Fed Ex was posting delay warnings due to the upcoming papal visit.

As someone who was raised a Catholic, I have a modicum of respect for the head of a large institution,that for better worse, has had a large role through history. But sometimes I wish he would just stay home in Rome and tend to his business there, without producing massive traffic delays and diversions.

I have to be in the city on Friday for business. Not looking forward to this. Perhaps a papal indulgence would be in order.

**Hammertone** · 09-22-2015, 05:31 PM

Originally Posted by newsense

Yeah - why would anyone go to all the trouble of importing a guitar from Germany unless there was something illegal inside it ?! Maybe some contraband TI Swings ?

Well, the strings would need to travel from Austria to Germany first.
Oh, the fun never stops ...

**newsense** · 09-23-2015, 10:14 AM

Originally Posted by Hammertone

Well, the strings would need to travel from Austria to Germany first.
Oh, the fun never stops ...

...but last time I checked, there was free trade across the Austro-German border.

**jzucker** · 09-23-2015, 10:47 AM

Originally Posted by MaxTwang

Glad the guitar made it to you; waiting while a guitar, especially an archtop, bounces around in shipping is nerve-wracking. In the 90's I wasn't home to sign for my Heritage Johnny Smith, UPS then sent it on a 2+ week journey around the country before attempting re-delivery (Pac. Northwest to Florida, then north up the east coast before coming back to the northwest).

any damage from the loose pu's?

fortunately, no damage but was a pain in the butt to have to take the strings off and reinstall the pickups. Amazing that they don't have to restore something to it's previous condition after inspecting...

Along a similar vein, my dad used to occasionally play at the white house for dinner functions. One time, they decided to inspect his bass amp and they literally pried off the front grill cover and unscrewed the speaker to ensure there was not a bomb inside. They left it to him to reinstall the speaker and repair the damage from prying off the grill cover.

**Vladan** · 09-23-2015, 02:10 PM

Originally Posted by GuyBoden

Due to the unjustified, abusive, personal attack from you in your first post and then receiving no substantial, subsequent apology from you, I have decide to never post on this forum ever again.

Guy, I really hope this is another joke.

**JazzNote** · 09-23-2015, 03:24 PM

Originally Posted by jzucker

fortunately, no damage but was a pain in the butt to have to take the strings off and reinstall the pickups. Amazing that they don't have to restore something to it's previous condition after inspecting...

Along a similar vein, my dad used to occasionally play at the white house for dinner functions. One time, they decided to inspect his bass amp and they literally pried off the front grill cover and unscrewed the speaker to ensure there was not a bomb inside. They left it to him to reinstall the speaker and repair the damage from prying off the grill cover.

You call it no damage, but for a non skilled untalented neverusedascrewdriver type of recipient who'd have to bring it to a repair shop to get fixed it would be a damage.