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I've had the new custom Heritage for about a month now. It's gotten lots of playing time in that month and it was time to do a decent setup. Heritage build some wonderful guitars but set ups are definitely not their specialty. I'd heard lots of wonderful things about Paul Iverson, a VERY seasoned tech based at the Tom Lee store in North Vancouver and thought I'd spend the extra few bucks to see what a really well respected setup specialist could do for the guitar.
First about the service ... I brought it in on Wednesday afternoon. I showed him a guitar of mine that was setup pretty much how I liked it. He asked me what I liked about it, did a few measurements on both guitars and told me he'd call me on Friday when it was done.
I got the call at 2PM Friday. I drove over and he handed me the guitar and asked me to play it a bit to be sure it was to my satisfaction. The only way to describe it is remarkable. I've been playing guitar for 52 years and I've known a lot of really good guitar mechanics but this is easily the best setup I've ever played. The difference was stunning. Not only was it much better than the factory setup but it was also much better than the guitar I had brought him as the example of what I liked. I've put in a couple hours of playing on it now and I feel like it's been setup absolutely perfectly for my playing style and way beyond what I was expecting or hoping for.
The price for the setup was $63 (including the provincial service tax) and I provided the strings. I consider it a bargain for what I got. I would recommend him absolutely without reservation. In fact, I would go so far as to suggest that members from as far as the Seattle area might want to consider coming up to have him work on their guitars. I suspect if you called to make an appointment, you could probably arrange a same day turnaround. It's a small effort for the level of excellence in the work.Last edited by Jim Soloway; 01-24-2015 at 02:25 PM.
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01-24-2015 02:22 PM
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I wish he lived near me!
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Hi Jim,
I have had Paul fix all my guitars here in Vancouver. I am very much a novice guitarist, but I am a tinkerer of guitars, hoping to be one of those techs that get what a good set-up is. I am soon about to get delivery of my first Mr. Wu guitar in February. I have one question. Did your set-up include fret dressing?
I have on order pretty much all the tools needed to do my own fixes, set-ups, nut filing etc..
Oh another question, what strings do you put on your Chinese archtop?
Paul.
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$63 sounds like it was a screaming deal for the playability that resulted. It is so amazing to get what was a nice guitar back and now it's been transformed into a superb guitar. Enjoy!
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Originally Posted by The Gitfinger
As for the setup, the agreement was that he had a free hand to tweak whatever was necessary including the frets. It did not include a true "fret dress", but if he thought a fret or two were a bit proud then he had consent to deal with them. I actually didn't ask a single question about what he actually did when I picked up the guitar. I just played it for a few minutes and smiled a lot.
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Coincidentally, a student of mine showed up for his lesson yesterday with a new guitar that had also just been set up by Paul Iverson. Not only was the setup equally impressive as the one he did for me, but it was nearly identical. What this guy does to the playability of a guitar is really cool.
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It's great that you have someone close by that's able to do good set up work. Decades ago, before he became established as a maker of high end rock guitars, Terry McInturff set up a Martin D21 for me. It was about the best playing Martin I've ever come across; amazing what a good set up can do for an instrument...
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It is so wonderful to hear these reports of really good techs and the work they do.
I am envious and happy for your "new" guitar.
I am in Northern Virginia area . Any chance a good tech in my area can be recommended?
Thank you.
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Awesome ... congrats on the set up
Vancouver is too far for me, but the guys at Rainbow in Tucson have done great work for me and my friends
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Yeah, a proper set up was pretty life changing when I finally got one.
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Originally Posted by campusfive
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David Rutchinsky at Westwood Music.
I had given up on finding someone that "got" that my set up needs were substantially different than a standard player, and likely different from a more common straight-ahead jazz player's needs.
I happened to go into the store and play a beautiful non-cutaway acoustic archtop that was in on consignment. I immediately noticed the action that perfectly straddled the line between high enough to drive the top to sing, and easy to play, and with perfect intonation from stem to stern. When I asked who set the guitar up, the sales guy said he did it himself. I asked if I brought in my Eastman, could he do the same, and of course he said, "sure". When I brought the guitar in, the sales guy said, he wanted to show it to "Dave". My first thought was who's "Dave"? Who needs Dave?!
The sales guy said Dave was who taught him everything he knew about setups, so I relented. Dave came downstairs from the workshop, and took a couple looks at the guitar, and asked if I had a couple minutes. Within 30 minutes my guitar played better than it ever had, and the tone had improved as well. Previously my set ups had been overly high, and while that gave volume, it was hard to play, lost sustain because it was harder to hold the strings down, and was almost "overdriving" the top, which did not sound great - then again, every other set up guy wanted to lower the strings "shred" low and completely rob the guitar of any acoustic voice.
Once Dave set it up, the strings were easy to play, though not too low. It allowed the guitar to do the work, rather than have it throttled with tension. The guitar sang - and with perfect intonation.
Within 60 days, I'd brought all of my guitars for treatment, and they've all come out substantially better for it.
Most importantly, he understood the varied needs of players - he set up a bunch of the guitars in the shop, and he explained the different things he was "going for" on each of them. It was amazing how each set up suited the guitar, but also the likely player of such a guitar.
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Originally Posted by campusfive
Similarly, I took a newly acquired (about a year ago) 1994 Guild Artist Award to Steve Hayes, a tech local to me in NJ. The AA played . . OK, but not great. Steve did a set up which included proper radius of the saddle, corrective nut slot and saddle refinements, a little bit of fret leveling . . then polishing. The diffence is just amazing. But, these guys need to speak with you and see how you play and what you want from a set up.
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I spoke with Phil last week about having a look at my JH Sadowsky.
I received it 11/5 and it had some buzzing when playing more tan 2 or 3 notes in different registers
Actually it almost sounds more like a distortion than buzzing (this is unamplified).
Roger is recommending Warden Guitars in Woodstock MD. (John Warden)
Roger is not a Plex enthusiest and Wardens doesn't use Plex but Phil does,
Anyone familiar with Warden guitars as compared to Phil?
Is doing the Plex necessary on a new Sadowski or just a simple tweak?
Thanks for any info///Last edited by jazzimprov; 01-29-2015 at 01:58 PM.
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A Plek machine is just a tool (albeit and powerful and expensive tool). Like all tools, it will only be as good as the person operating it. Setting up a guitar is always a process full of compromises and I think the real talent of a great technician is knowing which compromises to make and how to make them in the most effective way. Whether they do it with files by hand or with a Plek machine, it is still their knowledge driving the process.
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Originally Posted by jazzimprov
Here's a quick analogy; is a straight edge or a fret rocker absolutely necessary to level frets? My answer is no, it is not. By a process of trial and error, a good tech can get a very playable fret height consistency throughout the whole fret board. Would a straight edge and/or a fret rocker insure an even better and more consistently accurate fret height. Only 100% of the times.
But, here's the kicker . . a Plek set up is usually only slightly more expensive than a non Plek set up. So then . . why forego the superior technology?
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Originally Posted by Patrick2
Last edited by Jim Soloway; 01-29-2015 at 03:49 PM.
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Originally Posted by Jim Soloway
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Originally Posted by Patrick2
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Paul has always done very good work on my guitars.
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Roger did recommend John Warden (passed on thru one of the guys working for Roger at the shop) I got the impression this was more of someone Roger worked with at some point (6 years ago was the last time Ward had communicated with Roger) rather than this was "the" tech to go to in the Virgina/MD/DC area for Sadowsky guitars)
I have no problem having an excellent tech such as Phil using the Plex on the JH as long as he is of high caliber.
Sounds like if you trusted him with your Heritage with good results, then that would be a good recommendation for me.
The distortion is more acurate as to the problem I am having, strange., haven't really run in to this before.....
I think Phil or John suggested the same thing.... so what "components" could cause this?
Also John suggestion changing strings to see if there is anything going on there but I don't see that // but ........
...............should call this thread ..... "Per-Plexed"Last edited by jazzimprov; 01-29-2015 at 05:13 PM.
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Not to be perplexed. Given the additional info, I'd just take it to Phil and say fix it. You'll be fine.
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Originally Posted by Jim Soloway
When I land at an airport at around dinner time . . and I'm in a town where I'm not familiar with the better restaurants (a very rare occasion, for sure) . . the last person I'm going to as for advice on where to find the best restaurant in town will be the taxi driver. I know he gets a Duke for referrals. Not saying that's what's going one here with Roger . . . buy, I'd certainly be wondering. Roger sell a lot of guitars. If he's not doing after sales service work, he needs an affiliate to work with . . and business is business. I'm sure that John is indeed very good. Roger couldn't stake his credibility and reputation on it by referring his customers to John if he didn't believe in him. I'm just saying that I would exclude others, just because Roger referred me to John.
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Originally Posted by jazzimprov
Could be loose tuning machine buttons, something ion the tail piece, pick guard bracket, pickup. Probably the biggest single pain in the ass to a guitar tech is locating the source of a sympathetic vibration on an arch top. I was readt to shoot one of my Golden Eagle . . I was locked and loaded!!! Then, I finally discovered that the huge H spot welded onto the bail tail piece had a couple of broken welds. Super Glued the underside of the tail piece in every area where the H made contact with the tail piece . . problem solver. Took the clip out of the Sig Saur, took the round out of the chamber . . put the pistol back in the gun safe. Never heard another damned peep out of the guitar. So, I either scared the shit out of it and it was afraid to buzz again . . or the Super Glue did the trick. ;-)
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Originally Posted by Jim Soloway
The only draw back, was that Phil too played my Golden Eagle after he set it up. That was quite a humbling experience. Phil's a monster player.
PSA: Sadowsky Jim Hall in Koa!
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