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Originally Posted by Stringswinger
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08-04-2021 01:48 PM
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customxke, Im sure that Im not the only Luthier on this forum with a strong theory of what has gone horribly wrong with your refret, but as the 'new guy' here I dont want to impose myself when there are more experienced members that should advise you before me. Its just good etiquette and manners.
With that said, knowing the make and model, of this guitar, with additional images if you have them will really help those that want to help.
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Originally Posted by AcVox
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OMG !
Hope you'll be able to solve this matter in the best way possible for you
I feel for you
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I'm curious. Were the original frets still on the guitar when you dropped it off?
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Originally Posted by telephone
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Damn that poor guitar is GOOCHED!
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OMG what a horror. In PHILLY, where all things guitar are supposed to be great?
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Originally Posted by customxke
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Logistics is unevitable in car services, they learned it, to stay business. However there are much more market for car repair than guitar repair, luthiers are not so great in logistics, simply market did not demand it. Because of there are steps in the repair which involves waiting periods, they do many jobs in parallel. However organizing parallelism and do correct time estimates, again needs logistics.
In the other hand I think just like in some other professions, some of them tends to be simply not entirely tell the truth to customer, and priorize better payment/work ratio jobs inserting the waiting queue ad-hoc. Also it is possible some of them are simply not like some of type of work and procastinating such type ... in favor for jobs they like more.
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Worst fret job I've ever seen. Looks like someone was learning on your guitar but not learning well
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Originally Posted by telephone
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Originally Posted by customxke
I remain hopeful for you though. The right guy should be able to bring it back from its current state. Keep us posted.
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Originally Posted by customxke
What puzzles me is the amateurish mistakes he made. All easily avoidable. In fact I’d go as far as to claim that the man in question is not a luthier of any sort. Does he own a shop? Maybe gets a local repair guy to moonlight for him? Decided to have a crack at your vintage Gibson himself?
Might do your soul some good to call it a bad day and get it fixed elsewhere. Maybe down the line he can find a way to compensate you.
Im sorry you’ve had to experience this.
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Send it to Cris Mirabella. Won't be cheap but at least you can get some sleep at night.
PS I spent $2075 to replace the entire neck of a nylon string guitar with a badly repaired cracked peghead. It buzzed at a certain frequency. I will not be able to recover the cost but it is a guitar with a nice backstory so I went ahead with it and sent it back to its maker for the job. Yes, I sleep better knowing that I made it whole again. The guitar thanks me for it.
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How would you describe the overall condition of your guitar prior to this refret ?
What have the luthiers that have had your guitar 'in hand' said to you about your guitar ?
The close up images you shared helped illustrate the point you were making so with that in mind, some partial and full body images would give us an impression of the whole guitar, if your happy to do so.Last edited by AcVox; 08-10-2021 at 06:01 PM.
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If the owner is having drama in his life, perhaps he gave the job to an employee, who perhaps lacked the necessary experience, instead of doing it himself. It's difficult to conceive that the job was done by anyone experienced in guitar repair.
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Originally Posted by AcVox
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That looks like it was done by a detoxing addict watching a "re-fret your guitar" youtube video.
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@customxke
Did you get this resolved?
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