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So this is still going on and has not been settled ?
Originally Posted by itsall4you
Sorry, but we're not talking about being patient here, I don't believe. I would consider you a patient person if you had been asked and accepted a delay in delivery. But that would also imply that aside from that issue, all other spec's are correct and the guitar is being built as ordered - - it'll just be a little late. This happens all the time.
But this build is a mistake, with a catastrophic result, as you've said.
Again, MHO, the longer this resolution is delayed, the lesser your chances of getting anything other than what he proposes.
Good luck.
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05-30-2018 06:14 PM
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Makes perfect sense. It's not the mistake, it's the way he is not resolving it. Originally Posted by itsall4you
Not that it matters, but I am curious as to how far into the build was the error discovered. It's obvious he didn't show you the finished top before it was attached to the body. Doing that could have nipped this in the bud.
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I had commissioned a guitar to be built by a well known builder. I was very specific about what I wanted. Double cutaway thin line. We had a very friendly exchange over email and when I said I wanted a depth of about half of a full sized guitar, he mentioned that he always liked half guitars.
Well here's the problem. He just sent me a photo of the guitar and it's not at all what I had in mind. He was apologetic but he said the build was top quality, maybe I'd still like it the way he built it. He tried to say that maybe I was unclear and there are friends of mine who say it's just as good or maybe even better, a step up just to have his name on the instrument, that's a keeper.
Honestly, I can't imagine playing it. I know I'm being too picky. But it just seems wrong to me. Should I try it and see if I'm wrong about being so insistent? He says he won't give me my money back because it's already built. He needs to find someone else to buy it first.
What do you guys think? Bird in the hand? Maybe I don't need all those low notes anyway.
David
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He should at least offer to cut the price in half. Originally Posted by TruthHertz
I had commissioned a guitar to be built by a well known builder. I was very specific about what I wanted. Double cutaway thin line. We had a very friendly exchange over email and when I said I wanted a depth of about half of a full sized guitar, he mentioned that he always liked half guitars.
Well here's the problem. He just sent me a photo of the guitar and it's not at all what I had in mind. He was apologetic but he said the build was top quality, maybe I'd still like it the way he built it. He tried to say that maybe I was unclear and there are friends of mine who say it's just as good or maybe even better, a step up just to have his name on the instrument, that's a keeper.
Honestly, I can't imagine playing it. I know I'm being too picky. But it just seems wrong to me. Should I try it and see if I'm wrong about being so insistent? He says he won't give me my money back because it's already built. He needs to find someone else to buy it first.
What do you guys think? Bird in the hand? Maybe I don't need all those low notes anyway.
David
Sent from my iPhone using Tapatalk Pro
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On the contrary! He said adding a cutaway is an upcharge! Originally Posted by rio
David
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i play everything in half time anyway
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Yeah once the game starts up again, there goes my practicing... Originally Posted by joe2758
David
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Funny, David! Maybe you and Mick can write a new book on "treble voice leading?!"
In all seriousness, though, what's the update from the OP?
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FWIW, I'd be inclined to get my money back and try another builder. They are out there.
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Without wishing to sound otherwise or unsympathetic, he needs to put it right, it is HIS error, these things do and can happen, the reality is it is not your doing, but HIS.
Luckily a guitar and not your health or body, they made a mistake with.
In building high end guitars he needs to prepared to take the risks and rewards.
De Niro or Trump would say he should get his F******* act together.
Do not let emotion sway, as you demonstrated good faith in paying for and waiting.
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So it's been around 3 weeks now, and still no resolution?
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I think the builder has all the resolution he needs. There's no reason at this point to believe it's anything but business as usual for him. Where there's no accountability, some see it as license to continue as long as nobody messes with the flow of money. Originally Posted by Woody Sound
Welcome to the present.
David
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Itsall4you
Please post the builder's name.
If someone else gets ripped off, you be complicit by your act of omission.
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I don't think the guy will be updating this thread anytime soon. Originally Posted by Woody Sound
He's traveling from NZ to the US just to collect the guitar, so I think he'll end up accepting what the luthier will give him and he will pay for the guitar with little or no discount.
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That is very sad if that is indeed what happens, more so if this person doesn’t have his name posted and has essentially swindled someone with no repercussions. At the very least his name should be put out there.
Sent from my iPhone using Tapatalk Pro
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Well, the only certain bit of info about him is that's he's from Texas. Originally Posted by rio
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I think the OP is wise to keep the name to himself until whatever happens with the guitar is a done deal.
The threat of bad PR is a small bit of leverage that the OP might find useful if the transaction goes further south.
If it were me, I'd be playing all Mr. Niceguy in dealing with the builder up to the point where it became clear that no happy resolution was forthcoming. Then the gloves come off!
I hope the OP finds a satisfactory solution and I hope he shares it on this thread.
I also hope he shares the name of the builder when all is said and done.
Inquiring minds want to know -- nobody wants a repeat performance of this deal !!!
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I went to a well known seafood restaurant last week. Got a really bad case of food poisoning. I paid for the meal anyway, the owner said I had to since he couldn't stay in business if he gave everyone who got sick their money back. I'm not going to say which place it was though. I wouldn't want him to retaliate, especially since my friends like to eat there. Who can say what he can do if he's mad at me.
I have a reservation there next week. Taking the wife for our anniversary. I'm a little nervous but I'm even more nervous about what she'd do if she found out I didn't warn her. What are the chances it'll happen again? Best solution, chalk it up to bad luck and enjoy the doggie bag I took with me.
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:lol Originally Posted by TruthHertz
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Fool me once shame on you fool me twice... Originally Posted by TruthHertz
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I am hoping this is a great bit of sarcasm Originally Posted by TruthHertz
as a custom build gone wrong will likely not have a chance to kill you... however....
I will never again eat at Sushi Boat Town since 2 Mother's Day's ago, I got not 1, but 2 long
black hairs knotted around to my Caterpillar roll...
Oh I'm getting ready to hurl just by recalling it!
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This is simple.
The build is not what you ordered.
Your compromise ( which I do not accept personally) ..Forget the time element and have him build the correct guitar and he compensates you for your loss in any expenses incurred as well as sending the correct guitar at his expense.
(Were I the builder, that is what I would do.)
Go to the wall, every day, in every way.
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Go to The Gear Page
They have a good policy for outing crappy builders.
There are so many people over there who have lost many multiples of thousands of dollars to shady builders and now you can search to find out the details. Sometimes people post wild and/or unsubstantiated grievances and they are quickly called out on it. Many many times the builder will step in and make things right or shed light on the true events. Some builders react in wildly defensive and insanely hilarious ways when they are dragged out into the light (Ken, are you there?) Pseudo supporters and shills posting from new accounts are common. But it seems to work out and I have a long list of crappy guitar, pedal, and amp builders to avoid.
And so what if their business is hurt. If you ordered a V6 Honda with cloth interior and they delivered an L4 with leather interior, would you say, "oh well?"
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This is easy to say when you're not the one in his position. What if he gets tough and then the builder ignores him? We're talking about two locations on the other side of the earth. Originally Posted by bohemian46
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Well, I do know that so far, all we've heard is one side of this story, posted almost a month ago, and then basically nothing since.
I fully sympathize with the OP if this actually happened to him as he described it. I also sympathize with the members here who offered their suggestions and opinions concerning the transaction, and then haven't heard a thing as to any help their suggestions may have been in resolving the op's issues.
I know one thing that naming the builder would do - -it'd give someone here the chance to contact the builder and get the other side of this story, and I'm pretty sure that wouldn't take any of us a month.
MHOLast edited by Dennis D; 06-16-2018 at 02:45 PM.
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