Real Book Software

SMH · #1 01-09-2012, 09:27 PM

I am currently going through the worst software purchase in my 20 years of computing. Do yourselves a favor an NEVER purchase this product. The installation process, the tight controls on the product, the registration process... every aspect and detail of this product and transaction has been the worst sofware experience of my life. It has been, and continues to be a complete nightmare. It has been a month long ordeal and the product is still not up and running. And what consideration have I got for my $100 and grief? Absolutely NOTHING. I should have expected it just from the cheesy look of the web site. I reached to far and really got burned on this one. I would advise anyone to walk away from this. If you don't - and take a chance on this - I hope you have a better outcome than I have.

jayx123 · #2 01-10-2012, 07:15 AM

If you are looking for a simple backing track software you can try this:
JamBuddy - Free musical play along chord player backing track creation web site

FatJeff · #3 01-10-2012, 01:15 PM

Apparently you're not the only one.

[Trombone-l] Real Book Software system

You might consider telling your credit card company to dispute this purchase so you can get your money back.

M-ster · #4 01-10-2012, 04:02 PM

Quote:

Originally Posted by FatJeff

Apparently you're not the only one.

[Trombone-l] Real Book Software system

You might consider telling your credit card company to dispute this purchase so you can get your money back.

Good advice. Dispute the charge.

SMH · #5 01-10-2012, 07:51 PM

I don't know you guys.., but thanks. I really needed to get that off my chest. I am through with this in every way - never to look back. Life is too short. I'm moving on.

Special thanks to M-ster for making me realize I wasn't taking crazy pills.

SMH

FatJeff · #6 01-11-2012, 12:23 PM

You also might consider reporting them to the Better Business Bureau. https://www.bbb.org/consumer-complai...nt/get-started

P. Stimson · #7 01-11-2012, 09:01 PM

I own several products from this company and have found them to be excellent products. In fact I would heartily recommend them. Frankly two dissatisfied customers out of thousands doesn't really show up as far as I'm concerned. In the internet world there are many people who display attitude behind the wall of virtual anonymity when dealing with troubled issues that they would never do in person or in normal communications. I know I've been guilty of that. To me this falls into the "two sides to every story" category. I thought I would chime in since only one side was being presented.

Jabberwocky · #8 01-11-2012, 09:48 PM

Quote:

Originally Posted by P. Stimson

I own several products from this company and have found them to be excellent products. In fact I would heartily recommend them. Frankly two dissatisfied customers out of thousands doesn't really show up as far as I'm concerned. In the internet world there are many people who display attitude behind the wall of virtual anonymity when dealing with troubled issues that they would never do in person or in normal communications. I know I've been guilty of that. To me this falls into the "two sides to every story" category. I thought I would chime in since only one side was being presented.

And you also just joined this forum on the 11th January 2012 which is, urrrr, today. Kinda of coincidental, don't you think? Bet dollars to doughnuts that you are the guy behind Real Book Software or related to the "company". Too obvious, dude. Why don't you flat out say so? Disingenuous.

guitarplayer007 · #9 01-12-2012, 07:34 AM

Yes you are correct about Realbook Software was a total waste of money. And the guy that sells it is a total DBag, they don't even try to help you. I think i used it a few times, then when i got new computer i couldn't get it installed again and gave up. Its a POS
ken

guitarplayer007 · #10 01-12-2012, 07:39 AM

Quote:

Originally Posted by Jabberwocky

And you also just joined this forum on the 11th January 2012 which is, urrrr, today. Kinda of coincidental, don't you think? Bet dollars to doughnuts that you are the guy behind Real Book Software or related to the "company". Too obvious, dude. Why don't you flat out say so? Disingenuous.

Yes very obvious!!!!

FatJeff · #11 01-12-2012, 08:35 AM

Quote:

Originally Posted by P. Stimson

I own several products from this company and have found them to be excellent products. In fact I would heartily recommend them. Frankly two dissatisfied customers out of thousands doesn't really show up as far as I'm concerned. In the internet world there are many people who display attitude behind the wall of virtual anonymity when dealing with troubled issues that they would never do in person or in normal communications. I know I've been guilty of that. To me this falls into the "two sides to every story" category. I thought I would chime in since only one side was being presented.

Riggghghhhhhtttttt....how transparent can you get??

JohnW400 · #12 01-12-2012, 08:56 AM

I have heard more negative things than good things about this software. If P. Stimpson is involved with that company perhaps he can enlighten the OP on how to get the software to work on his computer.

P. Stimson · #13 01-12-2012, 10:58 AM

Yes I just joined but found this post after posting on a Pat Martino thread and merely added my thoughts. I have nothing to do with this company.

guitarplayer007 · #14 01-12-2012, 11:38 AM

Hmmm is see

Jabberwocky · #15 01-13-2012, 10:37 AM

Quote:

Originally Posted by P. Stimson

Yes I just joined but found this post after posting on a Pat Martino thread and merely added my thoughts. I have nothing to do with this company.

Yeah, RRiiigggght!

P. Stimson · #16 01-13-2012, 11:00 AM

Wow. Kind of hostile here. Hopefully I just happened upon a nest of malcontents here on this thread and this won't be indiciative of the kind of experience this forum provides. It will obviously be a complete waste of time and effort if that is the case.

FatJeff · #17 01-13-2012, 11:15 AM

Hey P. Stimson, you're more than welcome if your intent is to discuss jazz guitar. But we have a very low tolerance for spammers, bots, and the like. Your first appearance right after SMH reported on his bad experience seemed to be timed just a little too perfectly. We have a keen nose for BS around here.

I'll be the first to apologize if it turns out your intentions are pure.

P. Stimson · #18 01-13-2012, 11:31 AM

Cool. Can't help the timing of when I joined or any coincidence that may arise from that. I'm enjoying looking around the forum. There are some interesting topics going on and have already found some great resources here.

ESCC · #19 01-13-2012, 11:41 AM

Real Book Software is in Texas

P. Stimson is in Maryland, by the way welcome! Where in MD?

Jabberwocky · #20 01-13-2012, 12:15 PM

Guess I live in Timbuktu now.

ESCC · #21 01-13-2012, 12:38 PM

We'll see!

82Benedetto · #22 01-13-2012, 03:55 PM

I use something called "The iRealbook" which is an app I grabbed from the itunes app store. I think it was 20 bucks. Simple and does the trick!!

FatJeff · #23 01-13-2012, 03:59 PM

Quote:

Originally Posted by Jabberwocky

Guess I live in Timbuktu now.

Are you suggesting that someone could actually enter false information into that field???

Jabberwocky · #24 01-13-2012, 10:33 PM

Quote:

Originally Posted by FatJeff

Are you suggesting that someone could actually enter false information into that field???

I just did.

Edit: Heh, heh. Good one, FatJeff, I fell for it. The sarcasm's on me.

FatJeff · #25 01-13-2012, 11:59 PM

As for myself, everything's just cotton candy and ice cream here in Rainbow Village

Jabberwocky · #26 01-14-2012, 12:17 AM

I think I like Rainbow Village a whole lot more so don't mind my virtual presence in your town, FatJeff. I promise I won't scare away the cats.

FatJeff · #27 01-14-2012, 04:35 PM

Nice to have a neighbor. Let's see if we can get everyone here to come visit.

Kojo27 · #28 01-19-2012, 06:47 PM

Quote:

Originally Posted by P. Stimson

....Frankly two dissatisfied customers out of thousands doesn't really show up as far as I'm concerned.

Mr. Stimson, when two (I think it's several now, at least three or four) customers taken from the small population of this Internet jazz guitar forum have all had bad experiences, that "shows up" big time. Figure the odds. And by the way, I doubt there have been "thousands" sold at this early point. A thousand, maybe. Doubtful. Those numbers (thousands) take word of mouth - it's the only way, unless they're marketing in a way I cannot fathom. And I just don't think word of mouth is going to bless them.

The person in charge of running this enterprise seems to have very little business sense, common sense, call it what you will. IMO, he and his product are fated for the crapper, and that's as it should be.

Kj

TruthHertz · #29 01-24-2012, 04:45 AM

Quote:

Originally Posted by Jazzman301

My wife recently bought me the real book software book 1 and 2 and frankly I am less than impressed with the following:

A. The fact it took my computer over 2 hours to install(I have a gen2 i7 procesor and 6g of ram)

B. I can't locate the midi files I read about online

C. It seems a challenge to navigate around

D. the price for what you get. I would rather have the real book CD I had a few years ago that had 12 or so real books in .pdf format.

E. It seems a challenge to navtigate....

I have yet to register it and have a solid mind to return it and get my $200+ back. Anyone else have experience with this cat or his software?

'Mike

There's a new thread on this topic so all of you that weighed in on this product pro and con might want to re-voice your opinions on that thread-just so we have one place with all our comments...

http://www.jazzguitar.be/forum/recor...-not-good.html

Or not.
David

guitarplayer007 · #30 01-26-2012, 07:20 AM

Thats exactly what happened with me, it's obvious that the scam is to have you give up on installation. I hope they get this SOB and fine him big time!