Quote:
Originally Posted by brad4d8 Personally, I think it only points to how big eBay is. Like any bureaucracy it takes a while to get moving. They probably have limited staff looking into these things and just put them on a first come first serve list.
Brad |
Ebay is a digital "customer service" company (they allege, anyway). They have no forklifts, delivery trucks, container ships, lathes, milling machines, etc, etc. They have an electric bill. And a doughnut bill for their staff meetings, ie a tiny overhead to cashflow ratio. They should certainly hire more "customer service" staff, but they're afraid one of them might have two minutes in a row of free time every other week or two. The million-dollar consultant told them that was bad.
The keyboardists (qwerty's, not ivories) who call themselves running "customer service", well, let's just say their feet don't reach the pedals. No maturity and in-breddedly low expectations for properly efficient service of any sort.
"Hey, bro! Didja read the fossil's tweet about "cstmr svc"? LOFL!!!