Customer Service is number ONE when you have to complete against the chains and internet. Then you need something to get people in on a regular basis so lessons, in-store concerts/seminars, knowledgeable staff. The other stuff are all things to help draw people in, but if a cool place to hang out and you do the best you can on prices you'll make a living and have a good time.
__________________ If people knew how hard I worked to gain my mastery,
it wouldn't seem so wonderful. ~ Michelangelo |